Sunday, October 25, 2015
NatWest Online banking
I bought a car this week, and paid online, and NatWest chose to block the payment, but kept it quiet. The next day the car Trader informed me he hadn’t been paid, so I contacted the Bank that told me it had been blocked as it was for an amount higher than my account normally spent and they gave themselves up to 72 hours in which to notify me. I expressed outrage, and insisted they write me a letter of apology and pay me £50 in compensation. They agreed.
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